Privacy Policy
Your privacy matters to us. Learn how XCURSIVE collects, uses, protects and manages your personal information when you shop with us.
Welcome to XCURSIVE, operated by XCURSIVE BRAND PRIVATE LIMITED.
We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store and protect information through our website xcursive.webdesino.cloud and related shopping services.
By using our website, you acknowledge the practices described in this policy. Where consent is required by applicable law, we will request it separately.
Information We Collect
We may collect personal information when you visit our website, create an account, make a purchase or contact our support team.
Personal Information
- Full name
- Email address
- Mobile or telephone number
- Billing and delivery address
- Account and order information
- Information shared in support enquiries
Shopping and Transaction Information
- Products purchased or added to your cart
- Order details and transaction references
- Payment status and refund information
- Delivery and shipment information
Technical Information
- IP address
- Browser type and device information
- Pages visited and website interactions
- Cookies and similar technical identifiers
How We Use Your Information
We use personal information for legitimate business and shopping-related purposes, including:
- Processing and fulfilling purchases
- Arranging shipping and delivery
- Providing order updates and confirmations
- Managing customer accounts
- Responding to questions and support requests
- Managing cancellations, returns and refunds
- Maintaining website security
- Improving our products and shopping experience
- Meeting applicable legal obligations
- Sending promotional communications where permitted by law and your preferences
We do not sell your personal information to third parties.
Payments and Transactions
When you make a purchase, payment information may be processed by an authorised third-party payment service provider.
We may receive transaction details such as payment confirmation, payment status, transaction reference and refund status.
Payment service providers process information according to their own security procedures and privacy policies.
We take reasonable measures to protect transaction-related information that is accessible to us.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential website functions and improve your experience.
These technologies may help us:
- Remember shopping cart contents
- Maintain account login sessions
- Remember selected website preferences
- Understand website performance and usage
- Protect against misuse and security threats
You can manage or disable cookies through your browser settings. Some website functions, including cart and account features, may not operate correctly when essential cookies are disabled.
Where required, we obtain consent before using non-essential cookies or similar tracking technologies.
Sharing of Personal Information
We may share necessary personal information with trusted service providers to operate our online store.
- Courier and delivery partners: To deliver your orders.
- Payment service providers: To process transactions and refunds.
- Website hosting and technology providers: To maintain and secure the website.
- Customer support providers: To resolve enquiries and order issues.
- Government or regulatory authorities: When disclosure is required by applicable law.
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse and loss.
These measures may include access controls, secure connections, software updates and appropriate administrative safeguards.
However, no online system or electronic transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including order processing, customer support, accounting, compliance and dispute resolution.
When information is no longer required, we take appropriate steps to delete, anonymise or securely dispose of it, subject to applicable legal requirements.
Your Privacy Rights
Subject to applicable laws, you may have rights concerning the personal information we maintain about you.
- Request access to information about your data
- Request correction of inaccurate information
- Request updating of incomplete information
- Request deletion where legally permitted
- Withdraw consent where processing relies on consent
- Raise privacy-related complaints or concerns
To make a request, contact us using the details at the bottom of this page. We may need to verify your identity before processing certain requests.
Children's Privacy
Our website is intended for general shopping purposes and is not specifically directed towards children.
We do not knowingly collect children's personal information in violation of applicable law.
Where legally required, appropriate parent or guardian consent must be obtained before processing a child's personal information.
Third-Party Websites
Our website may contain links to external websites, including payment services, social media platforms or delivery partners.
We do not control the privacy practices of these external websites. We encourage you to review their individual privacy policies before sharing personal information.
Marketing Communications
We may send product announcements, promotional offers or other marketing communications where permitted by applicable law.
You can request to stop receiving promotional communications by using the unsubscribe option where available or contacting us directly.
Essential order confirmations and other transaction-related messages may continue even when you opt out of marketing messages.
International Data Processing
Some technology providers supporting our website may process or store data using infrastructure located outside India.
Where applicable, we seek to ensure such processing takes place in accordance with relevant legal requirements and appropriate safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, technology, services or applicable laws.
Updated versions will be published on this page with a revised effective date. Where required by law, we will provide additional notice or request consent.
Have Questions About Your Privacy?
For privacy-related enquiries, data requests or complaints, please contact us:
XCURSIVE BRAND PRIVATE LIMITED
CIN: U15121UP2025PTC226926
Registered Address:
176, F1, Vaishali Sector-5,
Ghaziabad, Uttar Pradesh – 201010,
India
Email: xcursivebrand@gmail.com
Phone: +91 7838781833