Frequently Asked Questions

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Shipping & Delivery

What are the delivery charges for online orders?

Delivery charges, if applicable, will be shown clearly at checkout before you complete your order. Charges may vary depending on the delivery location, order value and ongoing offers.

How long will delivery take?

Delivery timelines may vary depending on your location and product availability. Once your order is shipped, you will receive tracking information so you can follow its progress.

What happens after I place an order?

After placing your order, you will receive an order confirmation. Once the order is processed and dispatched, tracking details will be shared with you through the contact information provided at checkout.

Will I receive an invoice for my order?

Yes. An invoice will be provided with your order or made available electronically, depending on the order and delivery process.

Orders & Payments

How can I cancel my order?

If you wish to cancel an order, please contact us as soon as possible. Cancellation may only be possible before the order has been processed or dispatched.

How do I check my order status?

Once your order has been shipped, tracking details will be shared with you. You can use those details to check the latest delivery status.

Can I make changes to my order?

Changes may be possible before the order is processed. Please contact our support team as soon as possible with your order details and requested changes.

What payment options do you accept?

Available payment methods will be displayed securely during checkout. Depending on your payment gateway setup, these may include UPI, debit cards, credit cards, net banking and other supported online payment options.

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